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What is PS4 Error Code CE-39984-3?

The Error code CE-39984-3 may occur when something is blocking your PS4 device from getting connected to the internet. The PS4 error code CE-39984-3 may also happen due to firewall or security programs on your home network. You have to change the static IP address of the PS4 device to resolve the issue.

STEPS: Fix Error Code CE-39984-3

PS4 error Code CE-39984-3

Proceed with the steps that are given below to fix the PS4 error code CE-39984-3.

  • Check your internet connection by running a connection test.
  • Open Settings and select the Network section.
  • Select the Test Internet Connection option and wait until the testing process is complete.
  • You will receive a successful message on the testing screen when the connection test is complete.
  • Restart your modem and router, and check whether the issue is resolved.
  • Go to Settings from the homescreen. Then, select the Network tab.
  • Navigate to Set Up Internet Connection and choose Use Wi-Fi or Use LAN cable from the displayed list.
  • Log in to your Wi-Fi network by entering the username and password of the network.
  • You can prefer LAN connection over Wi-Fi connection as it shows fewer connectivity issues.
  • Click the Custom option and select Manual in the IP Address section.
  • You can copy the current IP address in the View connection section.
  • Paste the IP address you have copied in the Custom section.
  • You can use the Google Public DNS if you don’t have a DNS server.
  • Use 8.8.8.8 for Primary DNS, and 8.8.4.4 for Secondary DNS.
  • Choose the Automatic option in the MTU settings section.
  • Click the “Do not use” option under the Proxy server.
  • Now, you can test your internet connection.
  • Disable any firewall active on your home network.
  • If the issue persists, disable the Firewall programs active on your network.
  • The PS4 error code CE-39984-3 will be fixed, and you will have access to the internet from the PS4 device.
Installation Guide