• Router Not Connecting

Router Not Connecting to Internet

The steps for resolving the ‘wireless router not connecting to internet’ problem are given below:

Router Not Connecting to Internet


  • First, try to restart your wireless router and your modem.
  • Disconnect all the interface cables between the wireless router and the modem.
  • After a short interval of time, reconnect all the interfaces cable between them.

Soft Reset

  • Access the web-interface setup page of the wireless router using its IP address, username, and password.
  • Search for the Advanced section and click the Reset button.
  • This will reset the wireless router.
  • If needed, perform the steps below to hard reset the wireless router.

Hard Reset

  • Find the Reset button on the rear side of the wireless router, insert the tip of a pen and hold it as such for some time.
  • Ensure that you do not hold the Reset button for more than 30 seconds.

Run the Windows network troubleshooter

  • If there is no problem with the wireless router, there might be a network issue on your Windows computer.
  • So, try to perform the following solution to troubleshoot the network issues on the Windows computer.
  • Go to the Windows computer, select the Settings option and click the Network & Internet button.
  • The Network & Internet dialog window will appear on the screen.
  • Select the Status option on the left panel and then click the Network Troubleshooter button.
  • Follow the rest of the instructions that appear on the screen to diagnose internet issues.
Installation Guide