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Router not connecting to the internet

There might be several reasons why the router won’t connect to the Internet. Find below a list of solutions to fix the issue.

Find Your Router’s Status:

Almost all routers have at least three primary status indicators. Each of them conveys the status message. They are as follows:

  1. Globe icon: Solid when the router is connected to the Internet
  2. Wi-Fi icon: No issues in Wi-Fi broadcast
  3. Ethernet icon: Properly working Ethernet cables

All three lights remain solid or blink green light to indicate the proper functioning of the router. Infer that the connection is poor if any of the lights turn red or orange. While orange light represents limited connectivity, a red or unlit icon signals no connection.


Quick Fix:

  1. Unplug your router from the power supply.
  2. Hold on for 2-5 minutes.
  3. Now, connect it back to the wall socket.
  4. Wait for about 5 minutes and check if the issue is resolved.

Use Ethernet Cable:

  1. Plug in an Ethernet cable into your router.
  2. Try loading a webpage with the hardwired connection.
  3. Hold down the Reset button on the router with a paperclip.
  4. The router’s settings are restored to the factory defaults.
  5. Set up the router afresh again.

Router Re-position:

    1. Keep the router in someplace where there is good airflow. 2. Don’t place it behind other objects leading to overheating.

Name Changed:

Since network names change after an automatic router update, check the name before proceeding. Now, look for the new network name on your device to be connected.

Diagnostics on Mac:

  1. Press Command + Spacebar and type Wireless Diagnostics into the search bar.
  2. Select Scan from the Window drop-down menu.
  3. The local area is scanned for any available Wi-Fi networks.
  4. View the channel your network is on.
  5. Sign in to your router’s control page.
  6. Modify the router’s broadcast channel to one of the recommended channels.

Diagnostics On Windows:

  1. Download and install a wireless diagnostic tool for Windows.
  2. Log into your router’s control panel.
  3. Identify the point of the problem and change the configuration.

Upgrade Router Firmware:

  1. Visit the router manufacturer’s site and search for the driver of your router model.
  2. The firmware update file ends in .bon.
  3. Save the file to your desktop.
  4. Open the router setup and locate the firmware upgrade section.
  5. Run the upgrade process by double-clicking the respective file.
Installation Guide